Legal Document

bn 88 Privacy Policy

This document fully explains how your personal information is collected, stored, used, and protected on the bn 88 platform. Please read it carefully before registering or using our services.

Last updated: January 2025 SSL Encrypted Connection Written in full Bengali
This privacy policy was last reviewed in January 2025. bn 88 reserves the right to update this document at any time.
1

Introduction and Scope

bn 88 is an online gaming and betting platform operated for users in Bangladesh. We place the highest importance on our members' privacy and are committed to keeping their personal information secure. This privacy policy ("Policy") applies to all services provided through the bn 88 website and applications.

By using our services, you consent to the processing of your information in the manner described in this policy. This policy works alongside bn 88's Terms and Conditions and both documents should be read together.

This policy applies only to bn 88's own platform. We are not responsible for the privacy practices of any third-party websites or services linked from our site.

2

Types of Information We Collect

During registration and use of the bn 88 platform, we may collect the following types of information:

2.1 Identity Information

  • Full name
  • Date of birth (for age verification)
  • National ID or passport number (where identity verification is required)
  • Address and residential details

2.2 Contact Information

  • Email address
  • Mobile number

2.3 Financial Information

  • Records of deposit and withdrawal transactions
  • Payment details made via bKash, Nagad, Rocket, Upay, or bank transfer
  • Account balance and betting history

2.4 Technical Information

  • IP address and device identifiers
  • Browser type and operating system
  • Login time, date, and session details
  • Data obtained from cookies and similar technologies

2.5 Communication Records

  • Records of messages sent via live chat, email, or support
  • Details of complaints and requests
3

How We Collect Information

bn 88 collects your information in the following ways:

3.1 Information You Provide Directly

You provide information directly when you register with bn 88, verify your account, make a deposit or withdrawal, or contact customer support.

3.2 Automatic Collection

Some information is collected automatically while you use our platform. This includes your browsing activity, device information, and data obtained from cookies.

3.3 From Third Parties

For identity verification or fraud prevention, we may sometimes receive information from trusted third-party services. In such cases, that third party's own privacy policy will apply.

4

How We Use Your Information

bn 88 uses collected information only for specific and legitimate purposes. The main purposes are:

  1. Account Management: Registering your membership, verifying your identity, and keeping your account secure.
  2. Service Delivery: Processing deposits, withdrawals, bonuses, and gaming activity.
  3. Legal Compliance: Preventing fraud, complying with anti-money laundering (AML) rules, and supplying information to relevant authorities when required.
  4. Customer Support: Responding to your complaints, questions, and requests.
  5. Personalised Experience: Analysing your preferences and usage patterns to show you relevant offers and information.
  6. Platform Improvement: Reviewing service quality and making technical improvements.
  7. Responsible Gaming: Monitoring user activity to implement the responsible gaming policy.
  8. Communications: Sending important service notices, security alerts, and account updates.

We never sell your information and never use it beyond the purposes listed above.

5

Sharing Information with Third Parties

bn 88 does not generally disclose your personal information to third parties. However, information may be shared in the specific circumstances below:

5.1 Service Provider Partners

We use trusted third-party services for payment processing (including bKash, Nagad, Rocket, and Upay), game studio integration, technology services, and identity verification. These partners receive only the information needed for their designated tasks and operate under strict confidentiality agreements.

5.2 Legal Requirements

We may be required to disclose information in response to a court order, a lawful request from a government authority, or a legal obligation. In such cases we will provide only the minimum information necessary.

5.3 Business Restructuring

Information may be transferred in the event of a business merger or restructuring. In that case, the new entity will also be required to follow this privacy policy.

5.4 With Your Consent

For any purpose other than those listed above, we will obtain your explicit consent before sharing your information.

6

Cookies and Tracking Technologies

The bn 88 website uses cookies and similar tracking technologies. Cookies are small text files stored in your browser that help improve how the website functions.

6.1 Types of Cookies

  • Essential Cookies: Required to maintain login sessions and ensure security. The site cannot function properly without them.
  • Functional Cookies: Used to save your preferences and settings.
  • Analytics Cookies: Help monitor site usage so we can improve our services.

6.2 Cookie Controls

You can disable or delete cookies by changing your browser settings. However, disabling essential cookies may prevent you from using some features of the site.

7

Data Storage and Security

bn 88 uses advanced technology and practices to keep your information secure.

7.1 Encryption and Security Measures

  • All data transfers are encrypted using SSL (Secure Socket Layer) technology.
  • Stored data is also protected with advanced encryption methods.
  • Regular audits are conducted to identify security vulnerabilities.
  • Account access is restricted so that only authorised staff can view information on a need-to-know basis.

7.2 Data Retention Period

We retain your information for as long as your account is active or as needed to provide services. Certain information may be kept for a defined period after account closure to meet legal obligations and resolve disputes.

7.3 In the Event of a Security Breach

If a security breach occurs and affects your information, we will notify you as promptly as possible and take the necessary steps.

8

Your Rights and Choices

As a bn 88 member, you have several rights regarding your personal information:

8.1 Right to Access and Correct Information

You can log in to your account at any time to view your information and make corrections if needed. If any information is incorrect, please contact our support team.

8.2 Right to Request Deletion

After closing your account, you may request that specific information be deleted. However, information required to meet legal obligations may not be deleted.

8.3 Right to Opt Out of Promotional Communications

If you do not wish to receive promotional messages from bn 88, you can opt out at any time. This will not stop important service-related notices from being sent.

8.4 Right to Data Portability

You may request a copy of your transaction history and account information. This request can be made via live chat or email.

For more information about our services and policies, visit the FAQ section, where detailed answers to common questions are provided.

9

Protection of Minors

All gaming and betting services on bn 88 are exclusively for users aged 21 and above. We do not knowingly collect any personal information from minors.

Age verification steps are taken at the time of registration. If we become aware that a minor has created an account, that account and the associated information will be deleted immediately.

If you believe a minor is using our services, please notify our support team immediately.

10

Changes to the Privacy Policy

bn 88 reserves the right to change or update this privacy policy as needed. If any significant changes are made, we will inform you in the following ways:

  • A notice will be sent to your registered email address.
  • A notice will be displayed on the website's main page.
  • The "Last Updated" date at the top of this page will be changed.

Continuing to use our services after any changes will be taken as your acceptance of the updated policy. We therefore recommend visiting this page regularly.

11

Contact Us

For any questions, requests, or concerns regarding the privacy policy, please contact the bn 88 support team. Our team is available seven days a week, 24 hours a day, in both Bengali and English.

Live Chat
Click the live chat button on our website — speak directly in Bengali
Response Time
24/7 — any day, any time

To learn more about our platform and services, visit the About Us page.